Artificial intelligence-powered platform TigerConnect expands its clinical communication platform with the launch of new scheduling capabilities.
The tool, called TigerConnect Scheduling, comes with a number of features, including AI automatic scheduling, real-time AI-generated gap detection, conversational workflows, and intelligent allocation logic to keep scheduling balanced.
“For so long, healthcare organizations have accepted schedule disruption as a fact of life that we have stopped questioning it,” Dr. Peter Stetson, chief medical information officer at TigerConnect, told Fierce Healthcare. “The average clinical manager spends hours each week on processes that should otherwise take minutes, and that time is not spent on patient care or team leadership.”
Stetson said in an emailed statement that the feedback the tool is receiving shows “how universal the problem” with scheduling is across the industry.
“AI scheduling brings more than just efficiency,” Stetson says. “Awareness allows clinical leaders to proactively respond to gaps rather than scrambling to fill them, helping to ensure the right clinician is available when and where patients need it. This shift from reactive to proactive is where real clinical value lives.”
Launched in 2010, TigerConnect currently works with approximately 6,000 healthcare organizations and serves more than 1 million healthcare providers, the company said.
One organization that has adopted this tool is Connecticut-based Hartford Healthcare.
Dr. Ajay Kumar, chief clinical officer at Hartford HealthCare, said in a statement that “effective communication and coordination of our workforce is essential” to quality care and clinician support.
“As healthcare becomes increasingly complex, we continue to evaluate technologies and tools that can help streamline operations, improve communication, and reduce administrative burden,” said Kumar. “Solutions like our scheduling platform are part of a broader effort to create a more connected and efficient care environment that allows Hartford Healthcare to focus on what matters most: caring for our patients.”
