Kenya was shocked when she was diagnosed with multiple sclerosis (MS). Active and busy with church and friends, she knew how to juggle many things, but navigating a new chronic illness that affected her daily life created anxiety and fear.
When Kenya visited Accredo® Specialty Pharmacy, part of Evernorth Health Services, she found more than just a pharmacy. Accredo has become a trusted partner in her health journey.
As a specialty pharmacy, Accredo provides personalized care to patients with complex and chronic conditions. In addition to the medication she needs to treat her MS, Accredo provides Kenya with support and 24/7 access to professionally trained clinicians who can answer her questions and ease her fears.
Accredo’s care model is built on deep treatment expertise and a commitment to patient-centered services. With symptom-specific treatment resource centers, Accredo’s integrated approach combines a deep understanding of MS with digital tools, social worker support, and 24-hour access to provide comprehensive care.
Because Accredo’s team has expertise in her condition, they can provide insight and guidance based on her individual needs.
“The specialists and pharmacists at Akuredo keep up to date with my evolving and complex medical history and take it into account in my treatment,” Kenya said. “It really makes me feel good to know that there are people who care about me.”
Accredo’s high-touch, personalized specialty care model
Accredo’s multidisciplinary care team provides patients like Kenya with access to experts with deep knowledge of complex chronic health conditions beyond MS, such as cancer, hepatitis C, HIV, and bleeding disorders.
Accredo’s clinical model surrounds patients with support that focuses on their individual condition, including:
- Professionally trained pharmacists and pharmacy technicians
- Specialist field nurses who provide direct care to patients at home
- Clinical care management programs that help patients use medicines safely, reduce barriers to treatment, and support patients throughout their treatment journey.
- Access to patient care advocates who help patients choose coverage and financial assistance options
Additionally, Accredo provides powerful support for physicians, including a dedicated platform for them to easily track patient referrals, provide necessary documentation, and contact Accredo representatives. Learn more about Accredo’s prescriber tools and resources.
care for the whole person
Thanks to Accredo, Kenya was able to channel her energy from MS into what matters most: her family, friends, and activities that make her happy.
“MS is very troublesome and managing your own care while dealing with it can be a challenge every day,” Kenya said. “Accredo has given me one less thing to worry about, which makes my life so much easier. I have more time for myself and can enjoy life.”
Click here for more information about Acredo.
