CVS Health is partnering with Google Cloud to launch Health 100, a new health technology division tasked with building a unified health engagement platform for consumers.
The platform relies on agent-based artificial intelligence to deliver an omnichannel experience, with technical support from Google’s enterprise software, Cloud APIs, and Gemini AI tool suite. In its announcement, CVS said its goal is to create an “always-on personal healthcare partner.”
Health 100 provides users with critical data and support to eliminate the “homework” required to maintain health care, including price transparency and improved access to benefits data to make it easier to track and manage costs.
The platform will also connect pharmacist-led care management services, relying on trusted but underutilized clinical experts.
Tony Ambrosie, senior vice president and chief digital officer of CVS’ Pharmacy and Consumer Wellness team, said in a press conference this week that patient health data is often stored in multiple silos, making it difficult for patients to get a complete picture of their health.
Screenshot of Health 100’s AI assistant feature
(CVS Health)
Putting it all together requires many patients to do their own homework, which can be a tedious task, he said. In that case, even after the data is collected, patients may still lack insight into how much their health care costs will be and how to make the most of their benefits.
“Uncertainty alone creates friction. Fragmentation creates fatigue, and fatigue leads to disengagement,” Ambrosie said. “That’s what Health 100 is designed to help you change over time.”
Google technology enables the platform to optimize workflows across data streams, including text, audio, and visual media. According to the announcement, it can also integrate important biometric data from wearables.
Ambrosi said AI is layered on top of this data to uncover important insights and suggest next steps for patients to follow. He said much of the focus throughout 2026 will be on integrating users’ comprehensive health records.
Ambrosi said another important piece of the Health 100 puzzle is that the team is building a platform for consumers who are not part of the CVS ecosystem but may instead have other medical or pharmacy insurance.
The company plans to launch the platform this year and will provide an overview as well as more details at Google’s annual health event, The Check Up, later this month.
“We already have proof points today across Caremark, Aetna and our entire pharmacy business,” he said. “What we’re trying to do is bring in other people so we can cover the whole journey.”
