Hippocratic AI on Thursday announced two new artificial intelligence tools aimed at improving access to clinical care and assisting nurses at the bedside, touting the platform as an industry first.
The first of the Palo Alto, California-based startup’s new developments is AI Front Door, an omnichannel agent-based voice AI tool that is available to patients at any time. Agents can schedule appointments, address billing issues, and other tasks based on each interaction. They can also contact employers and arrange referrals.
Hippocratic AI Chief Product Officer Vishal Parikh said in a statement that the agent is powered by 31 tuned large-scale language models (LLMs). “Every time a patient calls, even if the first call is just to reset a password, that’s an engagement window,” Parikh says. “Most systems waste time on transfers, hold times, callbacks, etc. That’s not the case with AI Front Door.”
The tool has been rolled out to early partners such as Welspun and Cincinnati Children’s, and the company says more partners will join the platform “this month.”
Meanwhile, Hippocratic AI also launched Nurse Co-Pilot, the first AI voice assistant for inpatient nurses, with four workflows: inpatient education, patient education, caregiver engagement, and medication adherence.
Nurses can launch the tool directly through their electronic health record (EHR), and each workflow takes 10 to 15 minutes, the company said. Using this tool, Hippocrates AI claims that you can regain 1 to 4 hours per nurse on each shift.
The tool was developed in collaboration with nursing leaders from Cincinnati Children’s Hospital, OhioHealth Hospital, and Cleveland Clinic. Cleveland Clinic is also the first health system to pilot Ambience Healthcare’s EHR-integrated AI co-pilot Chart Chat for Nursing, which was announced in early April.
“Throughout the history of healthcare, care has been designed around scarcity,” Hippocratic AI CEO and co-founder Munjal Shah said in a statement. “AI Front Door and Nurse Co-Pilot change that equation. One provides a personal health agent for every patient, and the other provides an AI assistant for every nurse. Together, they empower healthcare leaders to take control of the transition from scarcity to abundance.”
Both tools are powered by the company’s Polaris safety architecture, which Hippocratic says has supported more than 180 million patient interactions and has been validated by more than 7,500 licensed clinicians across the United States.
Hippocratic AI was launched in 2024 with the goal of building the first LLM for healthcare and launched its first generative AI healthcare agent in June 2024. As of November, the startup was valued at $3.5 billion after raising $126 million in a Series C funding round.
